Receptionist

Park Plaza; Greater London; On-site; GBP 14,945 - 21,285; Full time

Benefits offered by this job

£13.15 per hour plus incentive

30 days holiday including bank holidays

Discounted hotel room rates

50% discount at restaurants

Two free meals per day

Access to 40% of pay before payday

Recommend a Friend scheme - £750

Discounts at various retailers and attractions

Gym discounts

Travel season ticket loans

24/7 Employee Assistance Programme

Rotas published at least two weeks in advance

Free dry cleaning of uniforms

Annual Staff parties and events

Company pension plan

Job summary

A leading hospitality brand in Greater London is seeking a Receptionist who will create amazing impressions on guests through outstanding customer service. The ideal candidate will possess strong interpersonal and communication skills, along with prior experience in a customer-facing role. The role includes competitive pay, wellness days, discounted hotel rates, and various incentives. If you’re passionate about service and teamwork, this position is for you.

Qualifications

• Excellent interpersonal skills and the ability to connect with others.
• Manage requests promptly and politely with a caring attitude.
• Previous experience in a customer-facing role or as a Receptionist.

Responsibilities

• Be the first and last person our guests see.
• Create an amazing impression with a helpful approach.
• Ensure great service to all guests.

Skills

Excellent interpersonal skills

Good command of English

Previous customer-facing experience

Communication skills

Job description

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As a Receptionist, You Will Receive

• Salary: £13.15 per hour plus incentive
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

The Ideal Candidate For The Receptionist Role Will

• Have excellent interpersonal skills and the ability to connect with others
• Manage requests promptly, helpfully, politely and with a caring attitude
• Possess a good command of English and excellent communication skills
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
• Have previous experience in a customer-facing role or as a Receptionist in the hospitality sector

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.