Guest-Focused Retail Attendant – Boutique & E-commerce

Southall; Southall; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premier resort and inn in Southall is seeking a Retail Attendant to enhance the guest experience through exceptional service. The Retail Attendant will greet guests, manage retail spaces, and resolve any guest concerns. The ideal candidate will have 1-3 years of retail experience, knowledge of POS systems, and a strong commitment to guest satisfaction. Availability during nights and weekends is essential, along with a positive, flexible attitude to thrive in a collaborative environment.

Qualifications

• 1-3 years of experience in retail preferred.
• Some working knowledge of a POS and computer system.
• Ability to remain flexible throughout a collaborative retail experience.

Responsibilities

• Greet and welcome guests, providing top customer service.
• Ensure guest satisfaction by being attentive and resolving complaints.
• Manage daily upkeep of the retail space to enhance customer experience.

Skills

Customer focused

Problem solver

Self-motivated

Strong interpersonal skills

Flexible

Education

High School Diploma

Tools

POS system knowledge

Job description

A premier resort and inn in Southall is seeking a Retail Attendant to enhance the guest experience through exceptional service. The Retail Attendant will greet guests, manage retail spaces, and resolve any guest concerns. The ideal candidate will have 1-3 years of retail experience, knowledge of POS systems, and a strong commitment to guest satisfaction. Availability during nights and weekends is essential, along with a positive, flexible attitude to thrive in a collaborative environment.