Guest Experience Specialist - Apprenticeships & Perks

Kew Green Hotels; Denton; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hotel management company in Denton is looking for a Guest Service Assistant to provide exceptional service and ensure a welcoming atmosphere for guests. This role includes responsibility for check-in/out, food and beverage service, and maintaining cleanliness across all guest areas. Ideal candidates have a passion for hospitality and strong communication skills. This position offers career development opportunities and various employee benefits.

Benefits

Career development through fully funded apprenticeships

Discounts on hotel stays and restaurants

Free use of gyms and leisure facilities

24/7 access to support services

Qualifications

• A genuine passion for people and hospitality.
• Experience is beneficial but not essential.

Responsibilities

• Deliver excellent service across reception, restaurant, and bar.
• Support with check in/out and food service.
• Maintain cleanliness and presentation across guest areas.

Skills

Strong communication skills

Proactive approach

Comfortable using technology

Tools

MS Office

Job description

A leading hotel management company in Denton is looking for a Guest Service Assistant to provide exceptional service and ensure a welcoming atmosphere for guests. This role includes responsibility for check-in/out, food and beverage service, and maintaining cleanliness across all guest areas. Ideal candidates have a passion for hospitality and strong communication skills. This position offers career development opportunities and various employee benefits.