Guest Experience & Sales Advisor (Club Member Benefits)

Dobbies; Tewkesbury; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous annual leave

Store discounts

Access to Stream – earnings ahead of p

Retail Trust support

Dobbies Academy

Thriving culture

Descripción de la vacante

Dobbies is seeking a Retail Customer Advisor to help deliver an exceptional customer experience in our stores. You will assist customers across various transactions, promote the Dobbies Club, and provide product knowledge to answer queries.

You will work with the team to maintain store standards, handle stock and other store tasks, and contribute to a welcoming, efficient shopping environment for all customers.

Formación

• Experience in a customer facing role.
• Demonstrates passion for delivering a great customer experience.
• Able to thrive in a busy, fast-paced environment.

Responsabilidades

• Deliver excellent customer service across store transactions.
• Drive sales by promoting the Dobbies Club membership and assisting customers.
• Provide product knowledge to answer queries and support customers.
• Work with the team to maintain store cleanliness and standards.
• Assist with stock, cash handling, take-to-car deliveries, and other store tasks as needed.

Conocimientos

Customer service

Teamwork

Time management

Willingness to learn

Sales assistance

Descripción del empleo

Dobbies is seeking a Retail Customer Advisor to help deliver an exceptional customer experience in our stores. You will assist customers across various transactions, promote the Dobbies Club, and provide product knowledge to answer queries.

You will work with the team to maintain store standards, handle stock and other store tasks, and contribute to a welcoming, efficient shopping environment for all customers.