Retail Customer Advisor: Elevate Experiences & Sales

Dobbies Garden Centres Ltd; Hungerford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous annual leave

Uncapped staff discount

Stream earnings access

Retail Trust support

Dobbies Academy development

Thriving culture

Job summary

Dobbies Garden Centres Ltd is seeking a Retail Customer Advisor to help deliver an exceptional in-store experience, drive sales and support our customers across the store floor.

You will interact with customers, promote the Dobbies Club membership benefits, work with a friendly team, maintain store standards and be flexible to cover different areas including stock, cash handling and restaurant services. Applicants should be enthusiastic, punctual and eager to learn.

Qualifications

• Experience in a customer facing role.
• Strong communication and people skills.
• Able to work as part of a team in a fast-paced environment.
• Willingness to learn and develop new skills.
• Reliable, punctual and well presented.

Responsibilities

• Give great customer service across the store and assist with transactions.
• Drive sales by promoting the Dobbies Club membership and customer benefits.
• Answer customer queries with product knowledge and assist stock needs.
• Maintain cleanliness and upkeep of the store and support stock/cash handling as required.
• Support restaurant services or other store areas as needed to gain new skills.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Dobbies Garden Centres Ltd is seeking a Retail Customer Advisor to help deliver an exceptional in-store experience, drive sales and support our customers across the store floor.

You will interact with customers, promote the Dobbies Club membership benefits, work with a friendly team, maintain store standards and be flexible to cover different areas including stock, cash handling and restaurant services. Applicants should be enthusiastic, punctual and eager to learn.