Guest Experience & Sales Associate (Retail)

Dobbies Garden Centres Ltd; Tewkesbury; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Annual leave

Staff discount

Stream access

Retail Trust

Dobbies Academy

Thriving culture

Job summary

Dobbies Garden Centres Ltd is seeking Retail Customer Advisors to deliver an exceptional customer experience across our stores, driving sales and supporting customer loyalty. You will help customers with transactions, promote the Dobbies Club, share product knowledge, and keep the store tidy.

You’ll work as part of a team in a busy environment with opportunities to develop new skills. We offer generous annual leave, staff discounts, access to wellbeing and development resources, and a welcoming

Qualifications

• Experience in a customer facing role.
• Able to work well within a team and maintain a positive attitude.
• Punctual, well presented and reliable.

Responsibilities

• Giving great customer service by helping customers with various transactions across the store.
• Driving sales through customer interactions, whilst promoting the Dobbies Club membership.
• Offering a helping hand with customer queries through great product knowledge.
• Working with your team to maintain the cleanliness and upkeep of your store.
• You will also work on the shopfloor and other areas of the store as required, including stock handling, cash handling, deliveries, stock control, restaurant services.

Skills

Customer service

Team player

Fast-paced environment

Willing to learn

Punctual appearance

Job description

Dobbies Garden Centres Ltd is seeking Retail Customer Advisors to deliver an exceptional customer experience across our stores, driving sales and supporting customer loyalty. You will help customers with transactions, promote the Dobbies Club, share product knowledge, and keep the store tidy.

You’ll work as part of a team in a busy environment with opportunities to develop new skills. We offer generous annual leave, staff discounts, access to wellbeing and development resources, and a welcoming