Retail Customer Experience Pro

Dobbies Garden Centres Ltd; Royston; Hybrid; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Generous annual leave

Un capped store discount

Wellbeing resources & development

Dobbies Academy access

Thriving culture

Job summary

Dobbies Garden Centres Ltd is hiring Retail Customer Advisors to deliver an exceptional shopping experience across our UK stores. You will assist customers with transactions, promote the Dobbies Club, and help drive sales with strong product knowledge.

You'll work with a great team to keep the store clean and well stocked, handle stock, and occasionally support restaurant services, taking every opportunity to learn new skills. Generous benefits and a thriving culture await.

Qualifications

• Experience in a customer facing role is preferred.
• Ability to work in a busy, fast-paced retail environment.
• Strong product knowledge and willingness to learn.

Responsibilities

• Provide excellent customer service across in-store transactions.
• Drive sales and promote Dobbies Club membership.
• Maintain store cleanliness and product availability.
• Assist with stock handling and routine store operations.
• Support restaurant services as needed.

Skills

Customer service

Teamwork

Punctuality

Willingness to learn

Retail environment

Job description

Dobbies Garden Centres Ltd is hiring Retail Customer Advisors to deliver an exceptional shopping experience across our UK stores. You will assist customers with transactions, promote the Dobbies Club, and help drive sales with strong product knowledge.

You'll work with a great team to keep the store clean and well stocked, handle stock, and occasionally support restaurant services, taking every opportunity to learn new skills. Generous benefits and a thriving culture await.