Retail Customer Advisor - Great Benefits & Growth

Dobbies Garden Centres Ltd; Wotton-under-Edge; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Annual leave

Staff discount

Stream access

Retail Trust access

Dobbies Academy

Thriving culture

Job summary

Dobbies Garden Centres Ltd is looking for a Retail Customer Advisor to deliver an exceptional customer experience across our stores. You will help customers with transactions, promote the Dobbies Club membership, share product knowledge and support stock and store upkeep on the shop floor.

In a fast-paced environment you’ll work as part of a friendly team, welcome customers with a smile and demonstrate our values every day while developing skills across food, garden, and hospitality areas within

Qualifications

• A passion for delivering a great customer experience
• Experience within a customer facing role
• Work well in a team and build relationships
• Punctual, well presented with a can-do attitude
• Eager to learn new skills and gain experience
• Thrive in a busy, fast-paced environment
• Live our values: one team, smile, gardens, customer focus

Responsibilities

• Deliver great customer service across the store
• Drive sales by promoting Dobbies Club membership
• Assist customers with queries using product knowledge
• Maintain cleanliness and upkeep of the store
• Assist with stock, cash handling, deliveries, stock control, and restaurant services

Job description

Dobbies Garden Centres Ltd is looking for a Retail Customer Advisor to deliver an exceptional customer experience across our stores. You will help customers with transactions, promote the Dobbies Club membership, share product knowledge and support stock and store upkeep on the shop floor.

In a fast-paced environment you’ll work as part of a friendly team, welcome customers with a smile and demonstrate our values every day while developing skills across food, garden, and hospitality areas within