Guest Experience Porter: Customer Care & Room Setup

Compass Group PLC; Dacorum; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading catering and support services company in the UK is seeking a dedicated Porter to maintain high standards of cleanliness and customer care. This full-time role involves assisting staff, handling reception duties, and ensuring safety. Ideal candidates should possess strong communication skills and experience in customer service, with opportunities for career growth in a diverse work environment.

Benefits

Competitive pay

Great perks

Opportunities for learning and development

Qualifications

• Experience delivering high quality customer care.
• Ability to work under pressure and manage changing priorities.
• Strong communication and relationship-building skills.

Responsibilities

• Keep the lobby and other public areas clean and tidy.
• Assist in setting up rooms or moving furniture.
• Handle reception duties like booking theatre tickets.
• Respond to customer requests and run errands.
• Ensure safety by managing signage for wet floors.

Skills

Customer care

Communication

Adaptability

Timekeeping

Decision making

Job description

A leading catering and support services company in the UK is seeking a dedicated Porter to maintain high standards of cleanliness and customer care. This full-time role involves assisting staff, handling reception duties, and ensuring safety. Ideal candidates should possess strong communication skills and experience in customer service, with opportunities for career growth in a diverse work environment.