Guest Experience Lead: Frontline Customer Champion

KFC; East Kilbride; Sur place; GBP 14 000 - 20 000; Plein temps

Avantages offerts par ce poste

Free food and drink on shift

25% staff discount

Résumé du poste

KFC is hiring a Guest Experience Lead to warmly welcome guests, assist with digital ordering, and keep service ticking smoothly. You’ll greet guests, answer questions, and guide them through the kiosk or app, ensuring a speedy, friendly experience.

You’ll spot and solve issues on the fly, support the team, and help raise the bar for service. If you’re eager to lead with energy and be yourself, this is your place.

Responsabilités

• Welcomefirst, always.
• Know the menu inside out.
• Make tech feel easy.
• Keep it moving.
• Handle complaints like a pro.

Description du poste

KFC is hiring a Guest Experience Lead to warmly welcome guests, assist with digital ordering, and keep service ticking smoothly. You’ll greet guests, answer questions, and guide them through the kiosk or app, ensuring a speedy, friendly experience.

You’ll spot and solve issues on the fly, support the team, and help raise the bar for service. If you’re eager to lead with energy and be yourself, this is your place.