Guest Experience Lead - Front Desk & Admin

SearchWorks Pty Ltd; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

SearchWorks Pty Ltd is seeking a Front of House Assistant in Manchester for a full-time, office-based role. You will be the welcoming face of the workspace, handling enquiries, bookings, and general admin to support smooth daily operations.

You should have at least 2 years experience in reception or hospitality, be friendly and confident with guests, and capable of managing bookings with basic admin tasks. This is a structured customer-first environment.

Qualifications

• Candidates should have 2+ years in reception/front-of-house or office administration.
• Friendly, approachable and confident communicating with people in person and over the phone.
• Organised, reliable and able to manage bookings and basic admin tasks on a computer.

Responsibilities

• Welcome members and guests, creating a positive first impression.
• Manage meeting room bookings, calendars and general enquiries using digital systems.
• Direct visitors to the right people or spaces.
• Keep reception and shared areas tidy and presentable.
• Provide general administrative support and assist with day-to-day workplace operations.
• Help ensure the workspace runs efficiently and members receive consistently high service.

Skills

Customer service

Communication

Organisation

Face-to-face interaction

Tools

Booking systems

Job description

SearchWorks Pty Ltd is seeking a Front of House Assistant in Manchester for a full-time, office-based role. You will be the welcoming face of the workspace, handling enquiries, bookings, and general admin to support smooth daily operations.

You should have at least 2 years experience in reception or hospitality, be friendly and confident with guests, and capable of managing bookings with basic admin tasks. This is a structured customer-first environment.