Workplace Experience Lead - Front Desk & Guest Services

Allegis Global Solutions; Warrington; On-site; GBP 12,000 - 20,000; Part time

Benefits offered by this job

Gym facilities onsite

Breakfast and snacks provided

Central Manchester location

Job summary

Allegis Global Solutions in Manchester is seeking a proactive Workplace Experience Ambassador to manage front-of-house operations in a busy multi-tenanted building. You will greet visitors, coordinate meeting spaces, maintain a welcoming environment, and liaise with the landlord and facilities teams to resolve issues.

Initially offered as maternity cover, the role has potential to convert to a full-time permanent position after about nine months, with opportunities to expand responsibilities in

Qualifications

• Previous experience in a customer-facing environment.
• Experience within Reception, Front of House, Concierge, Hospitality, Workplace Experience, Facilities, or similar environments.
• Excellent verbal and written communication skills.
• Professional, polished, and confident when interacting with senior stakeholders.
• Strong organizational and administrative skills.
• Proficiency with Microsoft Office and workplace systems.
• Ability to work independently and take ownership of a workplace environment.
• Strong attention to detail and proactive approach to problem solving.

Responsibilities

• Deliver outstanding customer service to all internal and external visitors.
• Act as the main point of contact for front-of-house and workplace-related enquiries.
• Meet and greet visitors and provide a professional first impression.
• Conduct daily workplace inspections and walkarounds.
• Ensure office areas, meeting rooms, and communal spaces remain clean, tidy, and presentable.
• Coordinate meeting room, event, and workspace setups, including furniture, signage, and equipment.
• Maintain room booking schedules and workplace event calendars.
• Liaise daily with the landlord and building management team regarding workplace matters.
• Proactively identify and resolve workplace issues.
• Support facilities and workplace services activities as required.Maintain workplace records and administrative updates using company systems.

Skills

Customer-facing

Reception

Front of House

Hospitality

Communication

Office software

Organisational skills

Job description

Allegis Global Solutions in Manchester is seeking a proactive Workplace Experience Ambassador to manage front-of-house operations in a busy multi-tenanted building. You will greet visitors, coordinate meeting spaces, maintain a welcoming environment, and liaise with the landlord and facilities teams to resolve issues.

Initially offered as maternity cover, the role has potential to convert to a full-time permanent position after about nine months, with opportunities to expand responsibilities in