Reception & Front Desk Pro — Admin & Guest Experience

Specialist Group; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

Specialist Group is seeking a professional, organised and personable Front of House / Receptionist to join our team. You will be the first point of contact for visitors, customers and enquiries, creating a welcoming, professional experience.

The role focuses on reception and front-of-house duties, with flexible administrative support across the business; you will help organise meetings, handle enquiries and support day-to-day office operations.

Qualifications

• Friendly, approachable and confident dealing with people.
• Strong communication skills both face-to-face and over the telephone.
• Well organised with good attention to detail.
• Able to manage several tasks and changing priorities.
• Discretion and ability to handle confidential information.
• Willing to provide administrative support across the business.

Responsibilities

• Act as the first point of contact for visitors, customers and other external stakeholders.
• Welcome visitors to the business in a friendly and professional manner.
• Answer and direct incoming telephone calls to the appropriate person or department.
• Monitor incoming general emails and ensure enquiries are responded to or directed appropriately.
• Manage visitor sign-in and other relevant front-of-house procedures.
• Maintain a professional, organised and welcoming reception/front-of-house environment.
• Handle general enquiries efficiently and professionally.
• Support the smooth day-to-day running of the office and reception area.

Skills

Front of House

Reception

Communication

Organisation

Microsoft Office

Discretion

Multitasking

Tools

Microsoft Office

Job description

Specialist Group is seeking a professional, organised and personable Front of House / Receptionist to join our team. You will be the first point of contact for visitors, customers and enquiries, creating a welcoming, professional experience.

The role focuses on reception and front-of-house duties, with flexible administrative support across the business; you will help organise meetings, handle enquiries and support day-to-day office operations.