Receptionist

SearchWorks Pty Ltd; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

SearchWorks Pty Ltd is seeking a Front of House Assistant in Manchester for a full-time, office-based role. You will be the welcoming face of the workspace, handling enquiries, bookings, and general admin to support smooth daily operations.

You should have at least 2 years experience in reception or hospitality, be friendly and confident with guests, and capable of managing bookings with basic admin tasks. This is a structured customer-first environment.

Qualifications

• Candidates should have 2+ years in reception/front-of-house or office administration.
• Friendly, approachable and confident communicating with people in person and over the phone.
• Organised, reliable and able to manage bookings and basic admin tasks on a computer.

Responsibilities

• Welcome members and guests, creating a positive first impression.
• Manage meeting room bookings, calendars and general enquiries using digital systems.
• Direct visitors to the right people or spaces.
• Keep reception and shared areas tidy and presentable.
• Provide general administrative support and assist with day-to-day workplace operations.
• Help ensure the workspace runs efficiently and members receive consistently high service.

Skills

Customer service

Communication

Organisation

Face-to-face interaction

Tools

Booking systems

Job description

Front of House Assistant | Manchester | Full-time, office-based

We're looking for a Front of House Assistant for a modern workspace. This role is ideal for someone who takes pride in providing a warm welcome, delivering excellent customer service and ensuring visitors and members have a positive experience from the moment they arrive. You'll be the first point of contact for the space, helping with everyday enquiries, managing meeting room bookings and supporting the smooth running of the front desk.

Key Responsibilities

• Welcome members, visitors and guests, creating a friendly and professional first impression.
• Manage meeting room bookings, calendars and general enquiries using digital systems.
• Answer questions and direct visitors to the appropriate people or spaces.
• Keep the reception and shared areas tidy, organised and presentable.
• Provide general administrative support and assist with day-to-day workplace operations.
• Help ensure the workspace runs efficiently and that members receive a consistently positive service.

About You

• You have at least 2 years of experience in reception, front of house, hospitality, guest services or office administration.
• You're friendly, approachable and confident communicating with people face-to-face and over the phone.
• You're organised, reliable and comfortable managing bookings and basic administrative tasks on a computer.
• You have a customer-first attitude and enjoy helping people.
• You're happy working in a structured, service-led role where providing a great welcome and keeping things running smoothly are the main priorities.

Please note: Visa sponsorship isn't available for this position