Professional Front Desk Coordinator | Guest Experience & Admin

Rapport; Greater Manchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Travel discounts and perks

Pension scheme

Wellbeing & EAP

Learning & development opportunities

WOW Awards

Paid day off for charity

Job summary

Rapport is seeking a friendly Corporate Receptionist to be the first point of contact for visitors and staff at a Manchester office. You will manage the reception area, handle calls, coordinate meeting room bookings, and provide administrative support to ensure smooth day-to-day operations.

The role requires excellent communication, a professional attitude, and the ability to work efficiently in a busy corporate environment. Standard hours are 35 per week, with occasional events after hours.

Qualifications

• Excellent communication and people skills are essential.
• Professional attitude and ability to work in a busy corporate environment.
• Strong customer service focus and friendly demeanor.

Responsibilities

• Greet and welcome visitors, clients and staff in a professional manner.
• Answer and manage incoming phone calls.
• Manage visitor sign-in procedures and maintain records.
• Book and manage meeting rooms and assist with meeting prep.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised reception area.
• Provide basic administrative support to departments as needed.
• Coordinate with building management, security, and service providers.
• Occasionally support events after hours.

Skills

Communication

People skills

Multitasking

Customer service

Professionalism

Job description

Rapport is seeking a friendly Corporate Receptionist to be the first point of contact for visitors and staff at a Manchester office. You will manage the reception area, handle calls, coordinate meeting room bookings, and provide administrative support to ensure smooth day-to-day operations.

The role requires excellent communication, a professional attitude, and the ability to work efficiently in a busy corporate environment. Standard hours are 35 per week, with occasional events after hours.