Guest Experience Lead — Fast-Paced Front-of-House

Area 11 - Rachel Masterton; Stockport; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Pay rate up to £12.21

Free food and drink on shift

25% staff discount

Job summary

KFC is seeking a Guest Experience Lead in Stockport to greet guests, answer questions, help with digital orders, and keep things running smoothly. You’ll spot issues on the fly, support your team, and raise the bar for service every day.

You’ll need strong communication, quick problem solving, and comfort with digital ordering. The role offers a competitive hourly rate, free shift meals, and staff discounts as part of a welcoming team culture.

Qualifications

• Talk the talk.
• Think fast.
• Tech savvy.

Responsibilities

• Welcome guests warmly and make them feel valued from the moment they enter.
• Know the menu inside out and help guests choose options.
• Make tech easy by helping with kiosks and the app.

Skills

Great communication

Think fast

Tech savvy

Job description

KFC is seeking a Guest Experience Lead in Stockport to greet guests, answer questions, help with digital orders, and keep things running smoothly. You’ll spot issues on the fly, support your team, and raise the bar for service every day.

You’ll need strong communication, quick problem solving, and comfort with digital ordering. The role offers a competitive hourly rate, free shift meals, and staff discounts as part of a welcoming team culture.