Guest Experience Lead — Front of House

KFC Bodmin - Launceston Road; Bodmin; Vor Ort; GBP 14.000 - 20.000; Vollzeit

Benefits dieser Stelle

Free food and drink on shift

Staff discount 25%

Zusammenfassung

KFC Bodmin is looking for a Guest Experience Lead to greet guests, answer questions, and keep digital orders running smoothly. You’ll spot and solve problems on the fly, support the team, and help raise the bar for fast, friendly service every day.

Join a team that welcomes everyone and values individuality. We offer a pay rate up to £12.21 per hour, free food and drink on shift, and a 25% staff discount, with real opportunities to grow into leadership roles.

Aufgaben

• Welcomes guests with energy and a smile; answers questions and helps with digital orders.
• Keeps things running smoothly, watches crowd flow and communicates wait times.
• Helps guests use kiosks or the app, shows how to customize orders.
• Listens to guest feedback, handles complaints calmly and escalates when needed.

Jobbeschreibung

KFC Bodmin is looking for a Guest Experience Lead to greet guests, answer questions, and keep digital orders running smoothly. You’ll spot and solve problems on the fly, support the team, and help raise the bar for fast, friendly service every day.

Join a team that welcomes everyone and values individuality. We offer a pay rate up to £12.21 per hour, free food and drink on shift, and a 25% staff discount, with real opportunities to grow into leadership roles.