Guest Experience Lead - Fast, Friendly, Digital Ordering Pro

Kentucky Fried Chicken (KFC); Bodmin; Presencial; GBP 14.000 - 20.000; Tempo parcial

Benefícios oferecidos por esta vaga

Free food and drink on shift

25% staff discount

Resumo da vaga

Kentucky Fried Chicken (KFC) is looking for a friendly team member to welcome guests, answer questions, and help guests use kiosks or the app in busy UK stores. You’ll keep service moving, spot issues, support the team, and resolve guest concerns calmly, with leadership involved when needed.

Join us for a rewarding role, enjoy staff perks, and a culture that values individuality and great guest experiences.

Qualificações

• Excellent communication: friendly, clear, and confident with guests.
• Fast thinker: stays calm and fixes issues quickly.
• Tech savvy: comfortable with digital ordering and kiosks.

Responsabilidades

• Welcome guests with a warm greeting and help them feel valued.
• Know the menu inside out and assist with recommendations.
• Assist guests with kiosks and the app to order confidently.
• Keep the service area moving and communicate order status.
• Resolve guest concerns professionally and involve leadership when needed.

Conhecimentos

Great communication

Think fast

Tech savvy

Descrição da vaga

Kentucky Fried Chicken (KFC) is looking for a friendly team member to welcome guests, answer questions, and help guests use kiosks or the app in busy UK stores. You’ll keep service moving, spot issues, support the team, and resolve guest concerns calmly, with leadership involved when needed.

Join us for a rewarding role, enjoy staff perks, and a culture that values individuality and great guest experiences.