Guest Experience Host — Flexible Hours, Team Player

Village Hotels; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel group in the UK is seeking an enthusiastic reception team member to ensure every guest receives a warm welcome. The ideal candidate will have a passion for delivering exceptional guest experiences and strong communication skills. With a fun and inclusive work environment, employees enjoy numerous benefits such as health memberships, training programs, and flexible working hours. Join the vibrant team and help create memorable experiences for guests in a modern hotel setting.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Friends and Family discounted stays

50% discount on Food and Drink

30% discount in Starbucks stores

Excellent training and development

Financial wellbeing support

Flexible working hours

Life Insurance

Qualifications

• Passion for delivering the best guest experience.
• Strong communication skills are essential.
• Ability to work collaboratively with other departments.

Responsibilities

• Welcome guests with a warm and vibrant attitude.
• Provide detailed knowledge about the hotel and local area.
• Resolve guest issues proactively.

Skills

Proactive problem solver

Strong communication

Team player

Guest experience passion

Job description

A prominent hotel group in the UK is seeking an enthusiastic reception team member to ensure every guest receives a warm welcome. The ideal candidate will have a passion for delivering exceptional guest experiences and strong communication skills. With a fun and inclusive work environment, employees enjoy numerous benefits such as health memberships, training programs, and flexible working hours. Join the vibrant team and help create memorable experiences for guests in a modern hotel setting.