Guest Experience Host — Flexible Hours & Perks

Village Hotels; Metropolitan Borough of Solihull; On-site; GBP 26,000; Part time

Job summary

A hospitality group in Solihull is seeking a Host Team Member to provide guests with a warm welcome, handle inquiries, and ensure a memorable stay. This part-time role involves working in a lively environment with opportunities for personal development and various employee benefits, including health memberships and discounts. Ideal candidates should possess strong communication skills and a proactive attitude toward guest service.

Benefits

Complimentary Health and Wellness Membership

Discounts on overnight stays

Discount on Food and Drink

Excellent training programs

Flexible working hours

Life Insurance

Qualifications

• Personality and enthusiasm are essential.
• Great memory for personalizing guest experiences.
• Ability to work with multiple departments.

Responsibilities

• Greet guests with warmth and friendliness.
• Provide information about the hotel and local area.
• Resolve guest issues proactively.

Skills

Strong communication

Proactive problem solver

Team player

Job description

A hospitality group in Solihull is seeking a Host Team Member to provide guests with a warm welcome, handle inquiries, and ensure a memorable stay. This part-time role involves working in a lively environment with opportunities for personal development and various employee benefits, including health memberships and discounts. Ideal candidates should possess strong communication skills and a proactive attitude toward guest service.