Guest Experience Front Desk Specialist

Wild Berry Associates; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality services company in Greater London is seeking an experienced Receptionist to manage front desk operations efficiently. Responsibilities include welcoming guests, managing meeting room bookings, and handling all incoming communications. The ideal candidate will possess excellent customer service, communication, and organizational skills to ensure a smooth front-of-house experience. Join a dynamic team that values initiative and professionalism.

Qualifications

• Ability to work on own initiative and independently.
• Communicate effectively with team members.
• Comfortable with face-to-face interaction.

Responsibilities

• Welcoming guests at the front desk.
• Managing meeting room bookings.
• Handling incoming post and packages.

Skills

Excellent telephone manners

Strong communication skills

Excellent organisational skills

Social and customer service skills

Commercial awareness

Job description

A leading hospitality services company in Greater London is seeking an experienced Receptionist to manage front desk operations efficiently. Responsibilities include welcoming guests, managing meeting room bookings, and handling all incoming communications. The ideal candidate will possess excellent customer service, communication, and organizational skills to ensure a smooth front-of-house experience. Join a dynamic team that values initiative and professionalism.