Guest Experience & Digital Ordering Specialist

Kentucky Fried Chicken (KFC); Hemel Hempstead; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free food on shift

Staff discount 25%

Job summary

Kentucky Fried Chicken (KFC) in Hemel Hempstead is seeking a guest-focused team member to greet customers, guide them through the menu, and assist with digital orders. You’ll support the team to keep service smooth and handle issues promptly to maintain a positive dining experience.

Ideal candidates are strong communicators, quick thinkers, and comfortable with technology. Join a brand with history and plenty of room to grow within UK operations.

Qualifications

• Excellent communication skills and friendly attitude.
• Ability to think quickly and resolve issues on the spot.
• Comfort with digital ordering and kiosks.

Responsibilities

• Greet guests warmly and answer questions to make them feel welcome.
• Assist guests with digital ordering and menu navigation.
• Help the team run smoothly and keep guests updated on orders.
• Resolve complaints calmly and escalate when needed.

Skills

Communication

Problem solving

Tech savvy

Job description

Kentucky Fried Chicken (KFC) in Hemel Hempstead is seeking a guest-focused team member to greet customers, guide them through the menu, and assist with digital orders. You’ll support the team to keep service smooth and handle issues promptly to maintain a positive dining experience.

Ideal candidates are strong communicators, quick thinkers, and comfortable with technology. Join a brand with history and plenty of room to grow within UK operations.