Guest Experience & Digital Ordering Crew Member

Kentucky Fried Chicken (KFC); East Grinstead; On-site; GBP 9,600 - 17,000; Part time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking friendly crew members to welcome guests, assist with digital ordering, and keep service moving smoothly. You’ll answer questions, explain the menu, and help guests order using kiosks or the app, all while staying calm and helpful.

As a team member, you’ll spot and resolve issues quickly, support colleagues, and contribute to a welcoming dining experience.

Qualifications

• Clear, friendly communication with guests.
• Calm under pressure and quick to resolve issues.
• Comfort with digital ordering and kiosks.

Responsibilities

• Greet guests warmly and make them feel welcome.
• Answer questions, explain menu, and promote promos.
• Assist guests with kiosks and the app for smooth ordering.
• Keep lines moving by coordinating with team and guests.
• Address complaints professionally and involve leadership when needed.

Skills

Excellent communication

Problem solving

Tech savvy

Job description

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking friendly crew members to welcome guests, assist with digital ordering, and keep service moving smoothly. You’ll answer questions, explain the menu, and help guests order using kiosks or the app, all while staying calm and helpful.

As a team member, you’ll spot and resolve issues quickly, support colleagues, and contribute to a welcoming dining experience.