Guest Experience Champion (Hospitality & Service)

Kew Green Hotels; Chatham; Hybrid; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Staff discounts

Free gym & pool access

Wellbeing support

Zusammenfassung

Kew Green Hotels is seeking a friendly Guest Service Assistant to welcome guests and support across reception, restaurant, bar, and events. You’ll receive full training to work across guest-facing areas, helping you start a rewarding career in hospitality.

Role involves delivering outstanding service, building guest relationships, and contributing to brand standards. No prior experience required; strong communication and a proactive approach are valued.

Qualifikationen

• Genuine passion for hospitality and guest service.
• Strong communication and teamwork skills.
• Proactive approach to guest needs and tasks.

Aufgaben

• Deliver excellent service across reception, restaurant, bar, meetings and events.
• Assist with check-in/check-out and food & beverage service.
• Build relationships with guests and keep areas clean and presentable.
• Support brand standards and hotel goals during every shift.

Kenntnisse

People skills

Communication

Teamwork

Proactive

Tech savvy

Tools

MS Office

Jobbeschreibung

Kew Green Hotels is seeking a friendly Guest Service Assistant to welcome guests and support across reception, restaurant, bar, and events. You’ll receive full training to work across guest-facing areas, helping you start a rewarding career in hospitality.

Role involves delivering outstanding service, building guest relationships, and contributing to brand standards. No prior experience required; strong communication and a proactive approach are valued.