Guest Experience Advisor — Restaurant & Cafe

Dobbies Garden Centres Ltd; Wotton-under-Edge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading garden center retailer in Wotton-under-Edge is looking for Restaurant Customer Advisors to provide excellent service and support customers. The role involves assisting with transactions, promoting the Dobbies Club membership, and maintaining a clean environment. Candidates should have a passion for customer service, experience in hospitality, and a willingness to learn. The company offers flexible annual leave and employee discounts. Join a vibrant team committed to customer satisfaction and a greener community.

Benefits

Generous annual leave entitlement

50% off in Restaurants

Employee wellbeing platform access

eLearning and development programs

Qualifications

• Passion for delivering a great customer experience.
• Experience in a customer-facing role, preferably in hospitality.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service by assisting with transactions.
• Drive sales while promoting Dobbies Club membership.
• Maintain cleanliness and product knowledge to aid customer queries.

Skills

Customer service

Teamwork

Product knowledge

Food hygiene

Job description

A leading garden center retailer in Wotton-under-Edge is looking for Restaurant Customer Advisors to provide excellent service and support customers. The role involves assisting with transactions, promoting the Dobbies Club membership, and maintaining a clean environment. Candidates should have a passion for customer service, experience in hospitality, and a willingness to learn. The company offers flexible annual leave and employee discounts. Join a vibrant team committed to customer satisfaction and a greener community.