Guest-Centric Front of House Duty Manager

The Resident Edinburgh; Easter Howgate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A city centre hotel in Easter Howgate seeks a dedicated Duty Manager to lead the Front of House team. The ideal candidate will deliver exceptional guest experiences and foster personal connections with guests. This role includes ensuring efficient administration at the front desk and emphasizing a commitment to individualized service. The hotel is proud to be a Living Wage Employer, ensuring fair pay for all team members. If you are passionate about hospitality and team success, we invite you to apply.

Benefits

Accredited Living Wage Employer

Team-focused environment

Qualifications

• Experience in hospitality or hotel management.
• Strong commitment to guest service and personalization.
• Ability to lead a team effectively.

Responsibilities

• Lead the Front of House team for exceptional guest experiences.
• Ensure efficient administration at the front desk.
• Nurture personal connections with guests for enhanced satisfaction.

Job description

A city centre hotel in Easter Howgate seeks a dedicated Duty Manager to lead the Front of House team. The ideal candidate will deliver exceptional guest experiences and foster personal connections with guests. This role includes ensuring efficient administration at the front desk and emphasizing a commitment to individualized service. The hotel is proud to be a Living Wage Employer, ensuring fair pay for all team members. If you are passionate about hospitality and team success, we invite you to apply.