Growth-Focused Sales & Service Coordinator

Confidential; Loughborough; Presencial; GBP 27.000 - 33.000; Jornada completa

Descripción de la vacante

Confidential, based in Loughborough, is seeking a proactive Sales Coordinator to join a busy team. The role combines customer service, administration and internal sales, offering opportunities to up-sell and contribute to business growth.

The role involves handling enquiries, processing orders, providing quotations, and maintaining customer records. You will liaise with internal teams and suppliers to ensure smooth delivery and pricing accuracy.

Formación

• Experience in customer service, administration and/or internal sales.
• Ability to identify up-selling opportunities and convert inquiries into sales.
• Strong organisational skills and attention to detail.
• Comfortable with IT systems and CRM platforms.
• Positive, solutions-focused and able to manage competing priorities.

Responsabilidades

• Be the first contact for customer enquiries and provide a professional service.
• Process orders, prepare quotations, and provide pricing information.
• Identify up-selling opportunities to generate additional sales.
• Build relationships and promote products to encourage repeat business.
• Handle delivery, invoices, and customer queries; resolve issues.
• Maintain accurate customer records and update internal systems.
• Coordinate deliveries and liaise with suppliers for competitive rates.
• Work with internal and external contacts to ensure orders are processed and delivered.

Conocimientos

Customer service

Administration

Internal sales

Upselling

CRM platforms

Herramientas

CRM platforms

IT systems

Descripción del empleo

Confidential, based in Loughborough, is seeking a proactive Sales Coordinator to join a busy team. The role combines customer service, administration and internal sales, offering opportunities to up-sell and contribute to business growth.

The role involves handling enquiries, processing orders, providing quotations, and maintaining customer records. You will liaise with internal teams and suppliers to ensure smooth delivery and pricing accuracy.