Onsite Sales & Customer Service Coordinator

Fabric Recruitment Ltd

Loughborough

On-site

GBP 27,000 - 33,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Fabric Recruitment Ltd in Loughborough is seeking a proactive Sales Coordinator to join a busy team. The role combines customer service, administration and internal sales, ideal for someone who enjoys building relationships, spotting opportunities to up-sell and contributing to business growth.

The role involves acting as the first point of contact for customers, processing orders, quoting, and maintaining accurate records.

Qualifications

Experience in customer service, administration or internal sales.
Ability to identify up-selling opportunities and convert enquiries into sales.
Strong organisational skills with high attention to detail.

Responsibilities

Act as the first point of contact for customer enquiries, providing a professional and responsive service.
Process customer orders, prepare quotations and provide accurate pricing information.
Proactively identify opportunities to up-sell products and generate additional sales.
Build strong customer relationships and promote products to encourage repeat business.
Handle delivery, invoice and customer queries, resolving issues efficiently.
Maintain accurate customer records and update internal systems.
Liaise with internal teams and external contacts to ensure orders are processed and delivered smoothly.
Support the coordination of deliveries and work with suppliers to agree competitive rates.