Customer Service Coordinator – Training & Growth

Confidential; East Midlands; Presencial; GBP 14 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full training provided

Permanent contract

Resumo da oferta

Confidential in Leicester is seeking a Customer Service Coordinator to join a friendly, growing team. You will speak with customers by telephone and email, handle enquiries, prepare quotations, and monitor orders to ensure on-time delivery.

Full training will be provided on our products and processes. You do not need years of experience; transferable skills and a confident, customer-focused approach are valued as you build a career in this office-based role.

Qualificações

• No formal experience required; transferable skills welcomed.
• Excellent verbal and written communication skills.
• Comfortable using a computer and learning new systems.

Responsabilidades

• Speak with customers by telephone and email.
• Handle incoming enquiries and provide timely responses.
• Prepare quotations and follow them up with customers.
• Process and monitor customer orders from start to finish.
• Keep customers updated on progress and delivery timelines.
• Build and maintain relationships with regular customers.
• Follow up enquiries and identify potential opportunities.
• Collaborate with colleagues across departments to resolve issues.

Descrição da oferta de emprego

Confidential in Leicester is seeking a Customer Service Coordinator to join a friendly, growing team. You will speak with customers by telephone and email, handle enquiries, prepare quotations, and monitor orders to ensure on-time delivery.

Full training will be provided on our products and processes. You do not need years of experience; transferable skills and a confident, customer-focused approach are valued as you build a career in this office-based role.