Sales Support Specialist - CRM & Growth

Confidential; Corby; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Pension

33 days leave

Office based

Job summary

Confidential's UK head office is expanding and seeks a Sales Support Coordinator to assist the sales team with admin and operational tasks. You will coordinate quotations, orders and customer data, acting as a hub between sales, customers and production.

You will also maintain CRM records and support forecasting, meetings and campaigns from an office-based role. Ideal candidates will be familiar with sales processes, a strong communicator, and comfortable with onboarding to company procedures.

Qualifications

• Good working knowledge of sales processes.
• Excellent communicator with a friendly, confident manner.
• Willing to be onboarded with company processes and procedures.

Responsibilities

• Provide comprehensive administrative and operational support to both office-based and field sales representatives.
• Coordinate quotations, sales orders, customer information and sales documentation.
• Act as a central communication point between the sales team, customers, production and other internal departments.
• Maintain and update CRM systems, ensuring customer records and sales activities are accurately recorded.
• Support sales forecasting, reporting and pipeline management activities.
• Organise customer meetings, demonstrations, exhibitions and sales visits.
• Take ownership of proactive outbound sales activity for a designated sub-division and develop new enquiries.
• Follow up quotations and dormant opportunities to maximise conversion rates.
• Build strong relationships with customers, delivering a professional and responsive service. Assist with marketing campaigns and product promotions where required.

Job description

Confidential's UK head office is expanding and seeks a Sales Support Coordinator to assist the sales team with admin and operational tasks. You will coordinate quotations, orders and customer data, acting as a hub between sales, customers and production.

You will also maintain CRM records and support forecasting, meetings and campaigns from an office-based role. Ideal candidates will be familiar with sales processes, a strong communicator, and comfortable with onboarding to company procedures.