Growth-Driven Senior Account Manager (4-Day Week)

Pertemps Redditch Commercial; Redditch; On-site; GBP 35,000 - 37,000; Full time

Benefits offered by this job

4-day working week

Career development opportunities

Collaborative team environment

Job summary

Pertemps Redditch Commercial in Redditch is seeking a Senior Account Manager to drive customer accounts, develop relationships and identify new business opportunities while leading a high-performing team.

As the primary contact for customers you will manage quotations, orders and communications, promote our manufacturing capabilities, support visits and demos, coordinate with Production, Quality and Technical teams, and travel across the UK.

Qualifications

• Experience in Account Management or Customer Relationship Management
• Excellent communication and presentation skills
• Strong commercial mindset with a customer-focused approach
• Experience leading and developing teams
• Ability to coordinate across departments and manage priorities
• Strong problem-solving, analytical and organisational skills
• Ability to influence stakeholders at all levels
• Proactive, positive and target-driven attitude
• Full UK driving licence and willingness to travel for customer visits

Responsibilities

• Managing and developing relationships with existing customers while identifying new business opportunities.
• Acting as the lead contact for customer enquiries, quotations, orders and ongoing communications.
• Promoting products, services and manufacturing expertise through customer engagement, social media and marketing communications.
• Supporting customer visits, presentations and on-site demonstrations.
• Working closely with Production, Quality and Technical teams to meet customer requirements.
• Managing customer communications plans, including LinkedIn content and email newsletters.
• Progressing quotations, gathering customer feedback and maximising conversion opportunities.
• Monitoring KPIs and performance metrics to drive continuous improvement.
• Managing, training and developing accounts team members.
• Conducting customer visits throughout the UK and potentially internationally.
• Supporting business growth through proactive sales activity and relationship management.

Skills

Account Management

Customer Relationship Management

Business Development

Presentation skills

Team leadership

Communication skills

Problem solving

Travel willingness

UK driving licence

Job description

Pertemps Redditch Commercial in Redditch is seeking a Senior Account Manager to drive customer accounts, develop relationships and identify new business opportunities while leading a high-performing team.

As the primary contact for customers you will manage quotations, orders and communications, promote our manufacturing capabilities, support visits and demos, coordinate with Production, Quality and Technical teams, and travel across the UK.