Strategic Accounts Leader - Growth & Team Leadership (4-Day Week)

JAM Recruitment Ltd; Redditch; On-site; GBP 35,000 - 37,000; Full time

Benefits offered by this job

4 days working week

Career development

Job summary

JAM Recruitment Ltd in Redditch is seeking a Senior Account Manager to lead the Customer Accounts team, acting as the primary contact for key clients and driving revenue. You will nurture relationships, spot opportunities for business expansion, promote manufacturing services, and travel across the UK to visit customers.

The role offers a competitive salary and a full-time contract with development opportunities in a growing manufacturing business.

Qualifications

• Previous experience in Account Management, Customer Relationship Management or Business Development.
• Excellent communication, presentation and interpersonal skills.
• A strong commercial mindset and customer-focused approach.
• Experience leading, motivating and developing teams.
• Full UK driving licence and willingness to travel for customer visits.

Responsibilities

• Managing and developing relationships with existing customers while identifying new business opportunities.
• Acting as the lead contact for customer enquiries, quotations, orders and ongoing communications.
• Promoting products, services and manufacturing expertise through customer engagement, social media and marketing communications.
• Supporting customer visits, presentations and on-site demonstrations.
• Working closely with Production, Quality and Technical teams to ensure customer requirements are met.
• Managing customer communications plans, including LinkedIn content and email newsletters.
• Progressing quotations, gathering customer feedback and maximising conversion opportunities.
• Monitoring KPIs and performance metrics to drive continuous improvement.
• Managing, training and developing members of the Accounts team.
• Conducting customer visits throughout the UK and potentially internationally.

Skills

Account Management

Relationship building

Leadership

Job description

JAM Recruitment Ltd in Redditch is seeking a Senior Account Manager to lead the Customer Accounts team, acting as the primary contact for key clients and driving revenue. You will nurture relationships, spot opportunities for business expansion, promote manufacturing services, and travel across the UK to visit customers.

The role offers a competitive salary and a full-time contract with development opportunities in a growing manufacturing business.