Groups Travel Consultant

Travel Trade Recruitment; Manchester; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading travel consultancy in Sale is seeking a Groups Travel Consultant who possesses GDS training and experience in client service. The role involves arranging air travel for diverse clients, conducting analysis on travel options, and ensuring compliance with travel policies. This opportunity offers competitive pay ranging from £27k to £32k, depending on experience, along with performance-related bonuses and additional perks. Ideal candidates will have a strong understanding of the travel industry and a passion for excellence in service.

Benefits

Competitive salary

Performance-related bonus

Pension scheme

Additional company perks

Qualifications

• Proactive anticipation of client needs.
• Experience with Global Distribution Systems, specifically Amadeus.
• Strong communication skills, written and verbal.

Responsibilities

• Advise and arrange air travel for varied customers.
• Conduct analysis and research on travel options.
• Ensure compliance with customers' travel policies.

Skills

Client service excellence

GDS (Amadeus) expertise

Professional communication

Integrity

Travel industry understanding

Problem resolution

Groups experience

Job description

Do you have Groups travel experience and have GDS training? Then this job is perfect for you! We are looking for a Groups Travel Consultant based in Sale. This Monday to Friday role will have you providing amazing service to our clients that can range from Event Management companies to the Education sector and more.

What will I be doing?

• Advise and arrange air travel for our varied customers (both individuals and groups).
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international air travel.
• Use our preferred Global Distribution Systems (GDSs), Amadeus. Training may be provided.
• Ensure compliance to customers' agreed travel policies and respond to their needs with accuracy and efficiency.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within the team to improve service levels and deliver the standard of service our clients have become accustomed to.

What's in it for me?

• Competitive pay ranging from £27k - £32k depending on experience
• Performance-related bonus.
• Pension scheme and other company perks.

Experience Required

• Passion for excellence in client service, including proactive anticipation of needs
• Native GDS (Amadeus) expertise
• Professional communication (written and verbal)
• Act with integrity, and look after personal traveler information
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
• Resolving customer issues quickly and independently / with supplier
• A few years specific groups experience

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call 0161 923 6120 or email [e-mail] If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!