Team Member

Premier Inn; Herne Bay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Herne Bay is seeking a Front of House Team Member. This role includes welcoming guests, serving meals, and ensuring guest satisfaction. No experience is necessary, as training and support are provided. The position offers a fixed-term contract with a pay rate of up to £12.56 per hour, working 15 hours per week. The ideal candidate should have excellent customer service skills and be eager to learn. Benefits include discounts and a complimentary breakfast.

Benefits

Up to 60% off Premier Inn rooms

25% off meals at Whitbread Restaurants

Company pension scheme

Discounts on various services

Complimentary breakfast for 2 upon joining

Qualifications

• Previous customer service experience is beneficial but not necessary.
• Fun personality and willingness to learn.

Responsibilities

• Welcome guests and assist them in check-in.
• Serve food and beverages.
• Collaborate with housekeeping to maintain room standards.

Skills

Customer service skills

Communication skills

Teamwork

Job description

Front of House – Herne Bay – Hotel

Come and be a Front of House Team Member at Premier Inn in Herne Bay. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE

Up to £12.56 per hour

CONTRACT TYPE

Fixed Term Contract until 01/05/2026 – we don’t do zero hours contracts!

HOURS

15 hours per week

LOCATION

Blacksole Farm, Margate Road, Herne Bay CT6 6LA

Why you’ll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Premier Inn Herne Bay as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.