Graduate Sales & Order Processing

Pure Staff - Head Office - Permanent; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prominent staffing company is seeking a dedicated individual for an administrative role focused on sales support. This position involves handling inbound calls, responding to customer queries, and managing orders. Ideal candidates will possess exceptional communication skills, be proficient in MS Office, and have experience in a sales environment. Full training will be provided, and flexibility with working hours is required. Join a team where building long-lasting client relationships is key.

Qualifications

• At least one year's work experience in an admin role within a sales environment or as a Graduate.
• Confident using the telephone to resolve customer issues.
• Reliable, hardworking, and flexible with working hours.

Responsibilities

• Handle inbound sales calls, take orders, and respond to customer queries.
• Chase and check progress of orders working closely with sales.
• Log customer complaints and process as necessary.

Skills

Exceptional communication skills

Time management

Organisational skills

Relationship management

Proficient in MS Office

Cold calling

Tools

HubSpot

Job description

Duties

• Handling inbound (sales) calls, taking orders and responding to queries from customers
• Chasing and checking progress of orders, working closely with Purchasing / Sales
• Manager supporting sales operations to help process orders, invoices, etc
• Following leads given by the external sales team
• Building long lasting client relationships
• Exceptional communication skills and closing a sale over the phone
• Any other job when and as required by Purchasing and Sales Manager
• To log customer complaints and process as necessary

Qualifications

• At least one year's work experience in an admin role within a sales environment OR as a Graduate looking to embark into a new career path
• Cold calling and logging calls made
• Knowledge of HubSpot would be advantageous
• Able to build and maintain good relationships with peer group, colleagues, customers, suppliers
• Excellent communication skills, with good time management and organisational skills
• Reliable and hardworking, proficient in MS Office
• Confident using the telephone to resolve progression of opportunities and customer issues
• Must be flexible with working hours
• Full training and guidance will be given to fulfil the duties above.