Assistant Practice Manager

The Methodist Church in Britain; London Borough of Hillingdon; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Full NHS pension

Job summary

Cedar Brook Practice in London is recruiting an assistant to support its Practice Manager and cover in their absence. The core of the work is data and systems: data quality on the clinical system, quality and outcomes reporting, IT and telephony administration, and information governance.

The post requires two to three years of management experience in general practice, NHS GP practice knowledge, and IT skills.

Qualifications

• GCSE English and Maths at grade A–C.
• 2–3 years of management experience in general practice.
• Experience of NHS GP practice and IT.

Responsibilities

• Manage data quality on the clinical system and advise practice staff on its use.
• Analyse data and plan and monitor Directed, National and Local Enhanced Services and QOF work, ensuring targets are met and claims are accurate
• Ensure the smooth running of clinical and non-clinical information and data management systems
• Act as Practice Administrator for clinical IT systems and telephony, and co-ordinate IT hardware issues
• Set targets and monitoring standards for data entry and collection by the administration team and Data Quality & IT Assistant
• Act as Data Protection Officer, keeping policies and procedures current
• Manage information governance, including the IG toolkit, and iGPR
• Cover the Practice Manager in their absence and advise on day-to-day matters, reporting to the Practice Manager and Partners
• Support the Practice Manager with infection control and IT
• Arrange weekly fire bell tests and fire evacuations twice a year
• Arrange annual calibration of clinical and non-clinical equipment, PAT testing, fixed wire testing and legionella testing
• Take part in audit and apply practice policies, standards and guidance

Skills

Teamwork

Communication

People management

Education

GCSE English & Maths

Job description

The Cedar Brook Practice, a GP training practice with four partners, is recruiting an assistant to support its Practice Manager and cover in their absence. The core of the work is data and systems: data quality on the clinical system, quality and outcomes reporting, IT and telephony administration, and information governance. The practice serves around 10,500 patients, has two salaried GP trainers and a multidisciplinary team on site, and runs EMIS and Docman. Candidates need two to three years of management experience in general practice.

What the job involves

• Manage data quality on the clinical system and advise practice staff on its use
• Analyse data and plan and monitor Directed, National and Local Enhanced Services and QOF work, ensuring targets are met and claims are accurate
• Ensure the smooth running of clinical and non-clinical information and data management systems
• Act as Practice Administrator for clinical IT systems and telephony, and co-ordinate IT hardware issues
• Set targets and monitoring standards for data entry and collection by the administration team and Data Quality & IT Assistant
• Act as Data Protection Officer, keeping policies and procedures current
• Manage information governance, including the IG toolkit, and iGPR
• Cover the Practice Manager in their absence and advise on day-to-day matters, reporting to the Practice Manager and Partners
• Support the Practice Manager with infection control and IT
• Arrange weekly fire bell tests and fire evacuations twice a year
• Arrange annual calibration of clinical and non-clinical equipment, PAT testing, fixed wire testing and legionella testing
• Take part in audit and apply practice policies, standards and guidance

What’s required

Qualifications

• GCSE grade A to C in English and Maths

Experience

• Two to three years of management experience in general practice
• Experience of the NHS, preferably in a GP practice
• Experience of health and safety and IT

Skills & knowledge

• Team working

Nice to have

• Good communication
• Willingness to learn
• People management
• Enthusiasm
• Calm manner
• Sympathetic nature

What’s offered

• Full NHS pension