GP Practice Front Desk & Patient Care Coordinator

Fullwell Cross Medical Centre; Ilford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-established GP practice in Ilford is seeking a dedicated GP Receptionist to be the first point of contact for patients. The role includes handling enquiries, managing appointments, and maintaining accurate patient records while ensuring a compassionate and professional service. Ideal candidates will possess excellent communication skills and experience in a healthcare setting. The practice offers a supportive environment focused on quality care and teamwork, aligning with NHS values.

Qualifications

• Previous experience working in a GP practice or healthcare setting.
• Flexible and reliable team player.
• Ability to maintain confidentiality and demonstrate professionalism.

Responsibilities

• Act as the first point of contact for patients and manage enquiries.
• Book, amend, and cancel appointments in line with practice protocols.
• Maintain accurate patient records in accordance with GDPR.

Skills

Excellent communication and interpersonal skills

Organisational and time-management skills

Good IT skills

Ability to work in a busy environment

Team player

Tools

EMIS

Job description

A well-established GP practice in Ilford is seeking a dedicated GP Receptionist to be the first point of contact for patients. The role includes handling enquiries, managing appointments, and maintaining accurate patient records while ensuring a compassionate and professional service. Ideal candidates will possess excellent communication skills and experience in a healthcare setting. The practice offers a supportive environment focused on quality care and teamwork, aligning with NHS values.