Global Head of Commercial and Delivery

SGS; Remote; GBP 125,000 - 150,000; Full time

Job summary

A leading testing and certification company based in the UK seeks a Commercial Strategy Leader for Medical Devices. This remote role involves leading global sales, developing certification schemes, and managing compliance. Ideal candidates have over 5 years of experience in the medical device TIC industry and strong leadership skills. The position offers a dynamic work environment and opportunities for professional growth, with flexibility to travel up to 25%. Join a company committed to integrity and sustainability.

Benefits

Flexible schedule

Hybrid work model

Continuous learning options

Benefits platform

Qualifications

• Minimum of 5 years in sales or commercial leadership within medical device TIC.
• Proven success in leading global or regional sales teams.
• Experience managing complex, multi-stakeholder projects.

Responsibilities

• Lead global sales planning and execution for medical devices.
• Develop certification scheme offerings based on client needs.
• Drive projects and ensure delivery of certification services.

Skills

Global sales strategy expertise

Business development experience

Resource planning

Leadership skills

Regulatory frameworks understanding

Stakeholder engagement

Change management

Commercial acumen

Multilingual proficiency

Education

University degree in business, marketing, life sciences, engineering, or related field

Job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.

Job Description

Main purpose of the role:

Lead the global commercial strategy and delivery execution for SGS Medical Devices across all medical schemes and delivery offices. Own sales, business development, pricing, contract review/CWS, planning, and project management, P&L and Budget to ensure timely, efficient, and compliant delivery of certification services including accurate and timely forecasts. Align Delivering offices and delivery functions with central strategy, drive revenue growth, enhance client satisfaction, and strengthen SGS’s market position.

Reporting line: Global Segment Head of Medical Devices

Key accountabilities:

• Proactively and independently lead global sales planning and execution across all medical schemes and delivery offices (DOs) and Hubs through indirect reporting structures.
• Develop and expand certification scheme offerings in response to client needs and regulatory changes
• Secure all Medical pricelists (internal and external) are always competitive and in line with internal SGS policies
• Drive and deliver projects proactively, taking full ownership from initiation through implementation
• Collaborate closely with DOs and Hubs to secure achievement of their medical growth targets
• Represent SGS at external forums, conferences, and industry events to elevate brand visibility and establish Industry leadership.
• Align affiliate sales teams with central strategy and process through effective communication, targeted training and coaching.
• Identify strategic partnerships and emerging market opportunities to support sustainable growth.
• Oversee the contract review/CWS process, ensuring accuracy, compliance with internal policies, and alignment with business development goals.
• Lead and manage planning and project management for delivery across all medical schemes.
• Own budget, costs and overall P&L for Medical and support the DOs with their forecasts for all Global Medical billable resources.
• Ensure the team follows efficient planning and utilization of delivery resources supporting conformity assessment activities.
• Own strategic planning for delivery, including KPI monitoring, budget control for delivery activities, and process optimization of delivery workflows.
• Ensure timely delivery of certification services in line with regulatory timelines and client expectations (in partnership with Operations for technical execution).
• Collaborate with Operations and line managers to ensure harmonized practices and continuous improvement across sales→contract→planning→delivery.
• Provide strategic input into business development and commercial aspects of designation maintenance and regulatory engagement
• Foster a culture of client focus, integrity, and continuous development within commercial and delivery teams; ensure adherence to SGS integrity, health & safety, and confidentiality requirements within commercial/delivery processes.

Skills and Knowledge:

• Demonstrated expertise in global sales strategy, business development and execution within the medical device sales and marketing.
• Demonstrated expertise in budget oversight and ownership including forecasting of resources in Notified bodies or similar.
• Strong leadership and stakeholder management skills
• Experience in resource planning
• Understanding of MDR/IVDR and international regulatory frameworks.
• Experience in scheme development, product positioning, and market analysis.
• Strong communication, negotiation, and stakeholder engagement capabilities, with the capacity to influence across all levels of the organisation.
• Demonstrated ability to work proactively and independently, taking full ownership of objectives and delivering results at pace.
• Excellent interpersonal and stakeholder management skills.
• Strong organisational and change management capabilities.
• Strong commercial acumen and deep appreciation of the TIC industry.
• Familiarity with conformity assessment procedures and Notified Body operations.
• Multilingual proficiency and cross-cultural experience.

Qualifications

• Minimum of 5 years in sales, business development, or commercial leadership roles within the medical device TIC industry.
• University degree in business, marketing, life sciences, engineering, or a related discipline.
• Proven success in leading global or regional sales team.
• Experience in managing complex, multi stakeholder projects, balancing commercial objectives with regulatory and operational constraints.
• Experience collaborating with regulatory bodies, industry associations, or certification organisations.
• Exposure to international business environments and experience navigating matrix organisational structures.

Additional Information

• SGS ambition is to become the TIC Industry world leader
• The position is fully remote (but can be office based).
• Preferred location: Europe or India. The incumbent must possess a valid work permit for the given country.
• Flexibility to travel (short and long distance) up to 25%.

Why SGS?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
• Flexible schedule and hybrid model.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.

Join Us:At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.