Global Export & Customer Experience Specialist

Michael Page (UK); Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global manufacturing and distribution company is seeking a Customer Service & Export Coordinator in Leeds. The successful candidate will handle export documentation, negotiate freight costs, and ensure excellent service to B2B customers. Responsibilities include processing orders, monitoring stock, and producing shipping documents. The role offers a generous salary, flexible working hours, and benefits such as free food and onsite parking. Ideal for someone detail-oriented with export experience.

Benefits

Generous Salary

Free food provided

Free parking onsite

Generous holiday allowance

Christmas shut down

Qualifications

• Experience with Export Documentation and Export regulations.
• Strong attention to detail is necessary.
• Prior experience working with B2B customers.

Responsibilities

• Provide quotations and process orders for global B2B customers.
• Monitor stock levels to meet customer demand.
• Negotiate freight costs with suppliers.
• Plan and arrange dispatch of international sales orders.
• Produce accurate export documentation.
• Provide excellent customer service via phone and email.
• Take ownership of customer issues.

Skills

Export Documentation

Attention to detail

B2B customer experience

Teamwork

Job description

A global manufacturing and distribution company is seeking a Customer Service & Export Coordinator in Leeds. The successful candidate will handle export documentation, negotiate freight costs, and ensure excellent service to B2B customers. Responsibilities include processing orders, monitoring stock, and producing shipping documents. The role offers a generous salary, flexible working hours, and benefits such as free food and onsite parking. Ideal for someone detail-oriented with export experience.