Global Enterprise Systems Training Leader

Worldwide Clinical Trials; Cumbernauld; On-site; GBP 65,000 - 90,000; Full time

Job summary

Worldwide Clinical Trials is seeking an Organizational Learning Advisor, Enterprise Systems to design, deliver, and govern global training for critical clinical and enterprise platforms.

The role partners with IT, Clinical Systems, Finance, and business leaders to align training with go-live timelines and compliance requirements, while driving adoption, proficiency, and sustainment of Medidata and Certinia solutions.

Qualifications

• Bachelor’s degree in Business, Human Resources, Education, Communications, Information Technology, Clinical Operations, Life Sciences, or related discipline; equivalent experience may be considered.
• 7+ years in learning, training, instructional design, systems enablement, technology adoption, or related roles.
• Experience designing and delivering role-based systems training through instructor-led, virtual, self-paced, blended, video, job aid, workshop, office hour, sandbox, and performance-support formats.
• Experience supporting complex implementations, validated clinical systems, financial or project operations platforms, system releases, global rollouts, training updates, LMS publishing, and sustainment.
• Preferred experience with Medidata, Certinia, Salesforce-based platforms, CTMS, CDS, EDC, eTMF/RCM, eCOA/ePRO, RTSM/IRT, RBQM, LMS administration, training matrices, GxP training, 21 CFR Part 11 environments.

Responsibilities

• Lead learning and enablement strategies for Medidata and Certinia implementations, releases, enhancements, new modules, and new hire needs.
• Own the training approach for Medidata and Certinia in partnership with system owners and business stakeholders, aligning with go-live timelines, validated-system requirements, financial controls, and adoption goals.
• Partner with EPMO, IT, Clinical Systems, Finance, Project Operations, Quality, Security, SMEs, and leaders to confirm audiences, learning objectives, content readiness, approvals, and reverse-planned timelines.
• Develop, deliver, and maintain role-based learning journeys, curricula, job aids, etc., including eLearning, videos, workshops, and performance support resources.
• Support global end-user training, demonstrations, train-the-trainer sessions, stakeholder briefings, learner communications, adoption support, and remediation.
• Partner with LMS and learning operations to ensure assets are published, version-controlled, discoverable, and reportable.

Skills

Instructional design

Facilitation

Systems training

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree in Business, HR, Education, IT, or related

Tools

LMS administration

Authoring tools

AI-enabled productivity tools

Modern collaboration tools

Job description

Worldwide Clinical Trials is seeking an Organizational Learning Advisor, Enterprise Systems to design, deliver, and govern global training for critical clinical and enterprise platforms.

The role partners with IT, Clinical Systems, Finance, and business leaders to align training with go-live timelines and compliance requirements, while driving adoption, proficiency, and sustainment of Medidata and Certinia solutions.