Global Client Services & Account Lead - Travel-Ready

HR GO Recruitment; Folkestone and Hythe District; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency in Folkestone seeks a Customer Service Representative to manage accounts across a designated territory. This full-time role involves providing exceptional customer service and fostering long-term relationships with clients, requiring occasional travel across Europe. Ideal candidates will have proven experience in customer service, ability to manage accounts, and strong communication skills. Competitive salary offered between £30,000 and £35,000 per annum, depending on experience.

Qualifications

• Relevant experience in a customer service role.
• Experience in account management or client relationships.
• Strong communication capabilities.
• Willingness to travel for client visits.

Responsibilities

• Manage a portfolio of accounts, serving as the main contact.
• Provide high-quality customer service and resolve client issues.
• Conduct overseas client visits for relationship management.
• Identify growth opportunities for accounts.

Skills

Proven customer service experience

Strong interpersonal skills

Account management experience (B2B)

Ability to develop growth opportunities

Strong organizational skills

Job description

A leading recruitment agency in Folkestone seeks a Customer Service Representative to manage accounts across a designated territory. This full-time role involves providing exceptional customer service and fostering long-term relationships with clients, requiring occasional travel across Europe. Ideal candidates will have proven experience in customer service, ability to manage accounts, and strong communication skills. Competitive salary offered between £30,000 and £35,000 per annum, depending on experience.