Global Change & Communications Lead for ERP Transformation

Chanel, Inc.; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading luxury brand seeks a Senior Manager for Change & Communications to oversee the D365 HERO Programme. You will guide a team to align global communications and training strategies, ensuring smooth ERP transitions. This pivotal role requires strong leadership, excellent communication skills, and a proven track record in managing change for large-scale transformations. Fluency in English is essential, and knowledge of other languages is a plus. Join us in driving impactful changes within the organization.

Qualifications

• Proven experience leading Change Management and Communications for large-scale ERP or transformation programmes.
• Deep understanding of deployment and release management principles.
• Fluency in English; French or other languages advantageous.

Responsibilities

• Lead the Change & Communications strategy for the D365 HERO Programme.
• Manage a team overseeing communication and training for HERO deployments.
• Establish KPIs for measuring readiness and adoption.

Skills

Change Management

Communication Strategy

Stakeholder Engagement

Team Leadership

Training Development

Content Creation

Measurement and Analysis

Job description

A leading luxury brand seeks a Senior Manager for Change & Communications to oversee the D365 HERO Programme. You will guide a team to align global communications and training strategies, ensuring smooth ERP transitions. This pivotal role requires strong leadership, excellent communication skills, and a proven track record in managing change for large-scale transformations. Fluency in English is essential, and knowledge of other languages is a plus. Join us in driving impactful changes within the organization.