Ambassador

LVMH FRAGRANCE BRANDS; Cardiff; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading luxury brand based in Cardiff is seeking a dynamic Givenchy Ambassador to provide exceptional customer service and represent the brand's heritage. In this part-time role, you will inspire customers, maintain high store standards, and promote products effectively. Ideal candidates will have sales or retail experience and a passion for fragrances. The position offers a competitive salary, uniform, commission, and opportunities for career development.

Benefits

Competitive salary

Uniform

Commission

Product Allocation

Company Pension

Career Development

Employee Assistance Programme

Qualifications

• Previous experience in sales/retail would be an advantage.

Responsibilities

• Inspire customers with the Givenchy Legacy through storytelling.
• Provide outstanding customer service and build genuine connections.
• Maintain store standards including stock replenishment and visual merchandising.
• Plan and deliver in-store events.

Skills

Customer service

Sales experience

Job description

Role: Givenchy Ambassador

Location: Cardiff, Wales

Part Time: 3 days a week, 22.5 hours

Key Responsibilities

• Inspiring our customers with the Givenchy Legacy through story telling whilst providing outstanding customer service
• Being able to approach our guests and build genuine connections is a must
• Keeping up to date with product knowledge, new fragrances, and creative ideas
• Maintaining store standards including stock replenishment and visual merchandising
• Be a Givenchy Ambassador with a can‑do attitude and the highest grooming standards
• Flexible working across retailer hours, including weekends and evenings
• Build effective in store relationships
• Plan and deliver in store events
• A passion for exceeding targets

Required Experience

• Previous experience in sales/retail would be an advantage

Reward

• Competitive salary
• Uniform
• Commission
• Product Allocation
• Company Pension
• Career Development
• Employee Assistance Programme

Givenchy, part of the LVMH group, are looking for a dynamic, driven and reliable Fragrance Ambassador to join our team. We are extremely passionate about our Heritage and products. Givenchy pride ourselves in being an inclusive brand, with products and an ethos for all, whilst being focused on our CSS. Our ambassadors ensure our customers always receive the highest level of customer service and are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a competitive environment then this could be the perfect role for you.