Head of Finance Process & Systems

Serco North America; Hook; Hybrid; GBP 100,000 - 150,000; Full time

Job summary

A prominent public service provider in the UK is seeking a GFS Head of Finance Process & Systems. This strategic role will oversee Finance processes and systems, ensuring compliance and driving transformation. The ideal candidate will have extensive experience in leading Finance initiatives and a professional accounting qualification. Competitive salary, bonus potential, and benefits like private medical cover and a company car make this opportunity attractive for senior finance professionals.

Benefits

Competitive six-figure salary

Bonus potential up to 50%

Private medical cover

Company car or allowance

25 days' holiday

Qualifications

• Significant post-qualification experience as a qualified accountant.
• Proven experience delivering Finance transformation or systems change programmes.
• Ability to operate with senior Finance and Technology stakeholders.

Responsibilities

• Owning and setting the global Finance Process and Systems strategy.
• Leading governance for Finance systems and ensuring compliance.
• Managing Finance transformation initiatives like ERP upgrades.

Skills

Senior leadership experience

Knowledge of Finance processes

Experience with ERP environments

Financial controls understanding

Team leadership

Education

Professionally qualified accountant (ACA, ACCA, CIMA or equivalent)

Tools

SAP

Job description

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GFS Head of Finance Process & Systems Leadership: 1.2

Serco is a place where people make a difference. We deliver essential public services across defence, justice, transport, immigration, healthcare and citizen services, supporting governments and communities around the world.

We are currently recruiting a GFS Head of Finance Process & Systems to join our Global Finance Services (GFS) leadership team. As a key member of the GFS leadership team, this role provides strategic leadership and governance across Serco's end-to-end Finance processes and global Finance systems landscape.

You will own a single, accountable framework that brings together process excellence, technology enablement and transformation delivery, driving global standardisation, strong financial control and continuous improvement, and enabling a scalable, compliant and future‑ready Finance function that supports Serco's ambition to be the best‑managed business in its sector. You will bring together process design, systems enablement and transformation delivery to ensure strong financial control, consistency and scalability across the Finance function.

What you'll be doing

• Owning and setting the global Finance Process and Systems strategy aligned to Serco's Finance operating model and transformation roadmap
• Providing end‑to‑end ownership of Finance process design, governance and standardisation across all regions
• Leading governance for Finance systems, including change control, configuration, access management and segregation of duties
• Ensuring Finance processes and systems support strong financial control, audit readiness and regulatory compliance
• Leading global Finance transformation initiatives, including ERP upgrades, automation and cross‑system integration
• Acting as the senior point of escalation for Finance process and systems matters across GFS and Group Finance
• Working closely with Group Finance, Finance Operations and DDaT to ensure alignment between process, systems and data
• Leading and developing Global Process Owners, Process Leads and Finance Systems and Transformation teams

What you'll need to do the job

• Professionally qualified accountant (ACA, ACCA, CIMA or equivalent) with significant post‑qualification experience
• Senior leadership experience across Finance process, Finance systems or Finance transformation in a large, complex organisation
• Strong knowledge of end‑to‑end Finance processes such as Record to Report, Order to Cash, Procure to Pay or FP&A
• Experience owning or leading Finance systems, including ERP environments (SAP preferred) and integrated Finance platforms
• Strong understanding of financial controls, governance, audit and risk management
• Proven experience delivering large‑scale Finance transformation or systems change programmes
• Ability to operate credibly with senior Finance and Technology stakeholders at Group and divisional level
• Experience leading multi‑disciplinary teams

What we offer

• A competitive six‑figure base salary
• Bonus potential of up to 50%
• A long‑term incentive plan
• A company car or car allowance (£9,000)
• Private medical cover for you and a partner
• 25 days' holiday
• The opportunity to play a key role in a major Finance transformation for a complex FTSE 250 business

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.