Senior Enterprise Account Executive – Legal and Compliance - London
FLUENT GERMAN SPEAKING
About Us
We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.
Position Overview
As an Senior Enterprise Account Executive you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross‑functional teams to develop and implement effective sales strategies, acquire new customers, and maximise revenue from existing accounts. The role carries a monthly and annual sales quota based on new business sales through targeted upsell and cross‑sell campaigns of Thomson Reuters Legal and Compliance products, including HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence and Compliance Learning services.
About The Role
1. Sales Strategy and Execution
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
- Collaborate with account specialists, solution consultants, product specialists and marketing teams to create effective sales and renewal strategies
- Act as a customer advocate within the company
- Meet or exceed established goals, KPIs and performance metrics
2. Customer Acquisition and Growth
- Drive new customer acquisition through strategic sales initiatives
- Identify, pursue and close new sales opportunities within assigned territory or market segment
- Upsell and cross‑sell to existing customers to maximise revenue
3. Customer Relationship Management
- Serve as the primary point of contact for customer inquiries and issues
- Foster strong, long‑term relationships with key customers and stakeholders
- Ensure high levels of customer satisfaction and loyalty
- Collaborate with the customer success team for smooth onboarding and continued customer success
4. Customer Engagement
- Lead customer meetings and develop presentations for complex sales opportunities
- Understand customer business needs and challenges
- Present tailored solutions demonstrating how our products solve specific problems
- Conduct regular business reviews to ensure alignment with customer goals
5. Collaboration with Internal Teams
- Work closely with solution consultants to develop tailored solutions
- Coordinate with professional services for timely implementation
- Partner with Partnerships & Alliances team for growth and strategic account planning
- Provide customer feedback to inform product development and marketing strategies
About You
- Bachelor’s degree in Business, Marketing or a related field
- 5+ years of experience in account management or sales in the software/technology industry
- Proven track record of meeting or exceeding sales targets
- Strong understanding of AI and software technology products and services
- Excellent communication, negotiation and presentation skills
- Demonstrated ability in solution selling and strategic account planning
- Experience with CRM systems and sales analytics tools
Preferred Qualifications
- MBA or relevant advanced degree
- Experience in AI or machine learning industry
- Proven success in managing enterprise‑level accounts
- Track record of developing and nurturing partner relationships
Key Success Measures
Sales performance (quota achievement, revenue growth, win rate); Customer relationship management (satisfaction scores, retention rates, NPS); Operational efficiency (productivity, forecast accuracy, pipeline coverage).
What’s in it For You?
- Hybrid Work Model: Flexible hybrid working environment (2–3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.
- Career Development and Growth: Fostered culture of continuous learning and skill development, growing talent to meet tomorrow’s challenges.
- Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, two company‑wide mental health days off, Headspace app access, retirement savings, tuition reimbursement, incentive programs and resources for mental, physical and financial wellbeing.
- Culture: Globally recognized reputation for inclusion and belonging, with core values of customer obsession, competitive drive, challenging thinking, rapid learning and collaboration.
- Social Impact: Two paid volunteer days off annually and opportunities to join pro‑bono consulting projects and ESG initiatives.
- Making a Real‑World Impact: Helping customers pursue justice, truth and transparency, supporting the rule of law and informed decision‑making worldwide.
About Thomson Reuters
Thomson Reuters informs the way forward by bringing together trusted content and technology that people and organisations need to make the right decisions. Our products combine specialised software and insights to empower professionals across legal, tax, accounting, compliance, government and media. We serve more than 26,000 employees across 70+ countries, ensuring a culture of inclusion and fairness, and are proud to be an Equitable Employment Opportunity Employer.
We also provide reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs in accordance with applicable law. For more information on requesting an accommodation, please visit our policy page.
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