German-Speaking Export Customer Support Specialist

The Language Business; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading international company in South West London is seeking a German Speaking Customer Service Executive to provide full B2B support to German clients. Responsibilities include placing orders, resolving queries, handling complaints, and supporting the Export Sales Teams. Ideal candidates must be fluent in German, have customer service experience, and excellent communication skills. The position offers a salary of £28,000 - £30,000 depending on experience and includes benefits.

Qualifications

• Fluent in German is essential; another language is an advantage.
• Previous customer service or administrative experience is essential.
• Must be a clear and confident communicator.
• Able to prioritize and meet deadlines under pressure.

Responsibilities

• Placing customer orders for products.
• Advising customers on orders and finding solutions.
• Dealing with customer complaints.
• Liaising with courier and freight companies.
• Monitoring efficiency of export operations.
• Providing support to Export Sales Teams.

Skills

Fluent German

Fluency in another language (Spanish, Italian, French)

Customer service experience

Clear communication

Ability to prioritize and work under pressure

Job description

A leading international company in South West London is seeking a German Speaking Customer Service Executive to provide full B2B support to German clients. Responsibilities include placing orders, resolving queries, handling complaints, and supporting the Export Sales Teams. Ideal candidates must be fluent in German, have customer service experience, and excellent communication skills. The position offers a salary of £28,000 - £30,000 depending on experience and includes benefits.