German-English Client Success Advocate

Gartner; Greater London; On-site; GBP 42,000 - 66,000; Full time

Job summary

Gartner in London, UK seeks a Client Success Associate to onboard clients, demonstrate Gartner value, and drive engagement with subscription services.

You will build relationships across client teams, translate business priorities into actions, and collaborate with internal partners for maximum outcomes. Fluency in English and German is required, with 6+ months of relevant experience. This is a fast-paced role in a global team with strong development opportunities.

Qualifications

• Must be fluent in English and German.
• 6+ months relevant professional or internship experience.
• Proven track record of delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bachelor’s degree preferred.

Responsibilities

• Build and manage relationships with a range of clients from C-level to staff.
• Introduce Gartner services and communicate value to decision makers.
• Facilitate client calls, understand priorities, and propose actions.
• Collaborate with internal partners to maximize client value.
• Conduct regular reviews of client book of business and engagement metrics.

Skills

Fluent English & German

Strong communication

Client-focused

Relationship building

Education

Bachelor’s degree preferred

Job description

Gartner in London, UK seeks a Client Success Associate to onboard clients, demonstrate Gartner value, and drive engagement with subscription services.

You will build relationships across client teams, translate business priorities into actions, and collaborate with internal partners for maximum outcomes. Fluency in English and German is required, with 6+ months of relevant experience. This is a fast-paced role in a global team with strong development opportunities.