Client Success Partner (Swedish & English)

Gartner; England; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Gartner in the United Kingdom seeks a Client Success Associate to onboard clients, demonstrate the value of Gartner services, and drive engagement across large client teams. You will build relationships from C-level executives to junior professionals, understand business priorities, and collaborate with internal teams to maximize ROI on Gartner subscriptions.

The role offers a hybrid work model and opportunities for professional growth.

Qualifications

• Fluent in Swedish and English at business level.
• +2 years relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bachelor’s degree preferred.

Responsibilities

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers
• Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Skills

Fluent in Swedish

Fluent in English

Communication skills

Client onboarding

Relationship management

Education

Bachelor’s degree preferred

Job description

Gartner in the United Kingdom seeks a Client Success Associate to onboard clients, demonstrate the value of Gartner services, and drive engagement across large client teams. You will build relationships from C-level executives to junior professionals, understand business priorities, and collaborate with internal teams to maximize ROI on Gartner subscriptions.

The role offers a hybrid work model and opportunities for professional growth.