Generalist Analyst (Farsi Speaker)

Resolver; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A digital safety organization in Leeds seeks a committed analyst to identify online threats in Trust & Safety. You will be pivotal in researching trends related to child endangerment and harmful content. Candidates must be fluent in English and Farsi, showcasing excellent analytical and communication skills. Offering competitive salaries with comprehensive benefits, this organization prioritizes a supportive team culture.

Benefits

Market competitive pay

Discretionary bonus scheme

33 days holiday

Critical Illness insurance

Life Insurance Cover

Healthcare Cash Plan

Pension plan

Employee perks schemes

Mental health wellbeing portal

Qualifications

• Genuine interest in online safety and research.
• Fluent in English and Farsi, able to read and write fluently.
• Experience researching across social media platforms.

Responsibilities

• Identify online threats in Trust & Safety areas.
• Conduct research on trends and risk areas.
• Write concise and informative reports.

Skills

Research skills

Problem-solving

Communication

Critical thinking

Attention to detail

Job description

Description

Position at Resolver. Would you like a role that makes a real world impact? The protection of children and vulnerable users has been a fundamental part of Resolver (formerly Crisp's) mission since the company was formed; we are now looking for a talented and committed individual to join our Intelligence team. It is only in diversity that we can tackle global problems; our analysts come from a wide range of nationalities and together we speak over 50 languages. In this role you will be identifying online threats across the Trust & Safety areas of Child Endangerment, Adult and Harmful and Dangerous content and is ideal for anyone wanting to use research, intelligence and analysis to make the internet a safer place for everyone.

Requirements

• A genuine interest in online safety meaning you are committed to proactively researching new trends and areas of risk.
• A keen problem solver who is highly inquisitive in nature.
• Excellent communication skills, particularly the ability to write concise and informative reports.
• Ability to work and communicate with teams from around the world, writing up handover notes and meeting outcomes.
• A demonstrable interest in intelligence and intelligence analysis.

Essential Experience

• Fluent proficiency in English and Farsi (this includes the ability to read and write as well as speak fluently).
• Existing knowledge and ability to carry out research across different social media platforms.
• Excellent research and report-writing skills, critical thinking, and attention to detail.
• Ability to prioritise, manage deadlines and workloads across multiple issues / cases.
• Creativity and flexibility in addressing specific case or project needs and changes of circumstance.

Benefits

Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes :

• Market competitive pay rates based your skills and experience
• Discretionary bonus scheme
• 33 days holiday including Bank Holidays (20 days in the US)
• Critical Illness insurance
• Life Insurance Cover
• Healthcare Cash Plan / Healthcare, dental and vision plan
• An attractive pension / 401k retirement plan scheme
• Employee perks schemes offering discounts, rewards, giveaways and more
• Mental health wellbeing portal and access to an in-house clinical psychologist