General Practice Assistant (ARRS Role)

Coxhoe Medical Practice; North East; On-site; GBP 20,000 - 24,000; Full time

Job summary

A healthcare facility in North East England is seeking a General Practice Assistant (GPA) who will support GPs with both clinical and administrative tasks. The position requires experience in taking blood, competence in SystmOne, and a calm demeanor under pressure. Successful candidates will handle clinical observations, arrange patient appointments, and manage data entry. A qualification in Phlebotomy and NVQ Level 2/3 are essential. Join our team to contribute to excellent patient care.

Benefits

Staff kitchen and common room

Car park

Qualifications

• Experience of taking blood within a Primary Care setting.
• Calm under pressure, efficient and organized.
• IT confidence and customer/patient care experience.

Responsibilities

• Complete clinical observations/investigations like dipstick urine, blood pressure, ECG.
• Support GP with immunisations and wound care.
• Prepare patients before consultations, taking history and readings.
• Explain treatment procedures to patients.
• Arrange appointments, referrals, and tests for patients.
• Extract and code information from clinical letters.
• Input data and conduct clinical searches.

Skills

Customer/patient care skills

IT confidence

Ability to compile and analyse statistical information

Experience working in primary care

Education

GCSE/NVQ level 2 or equivalent

Qualified in Phlebotomy

Qualified to NVQ level 3

Tools

SystmOne

Microsoft Office (Outlook, Word, Excel)

Job description

Coxhoe Medical Practice has a fantastic opportunity for aGeneral Practice Assistant (GPA) to join our team, under an ARRS role. The GPA position is asupport role, covering clinical duties and administrative tasks to assist theGPs, enabling them to make the best use of consultation time.

The successful candidates will have experience of takingblood within a Primary Care setting. It is important that the post holder isable to remain calm under pressure, is efficient and organised.

The post holder will have SystmOne clinical systemexperience and knowledge of recording information in the Clinical system.

Main duties of the job

CLINICAL DUTIES

Completing simple clinical observations/investigationssuch as dipstick urine, taking blood pressure, ECG, phlebotomy

Supporting GP with immunisations/wound care

Preparing patients prior to going to see the GP, takingbrief history and basic readings

Explaining treatment procedures to patients

ADMIN DUTIES

Arranging appointments, referrals, tests and follow upappointments of patients.

Extracting all information from clinical letters thatneeds coding and adding to notes

Completing basic (non-opinion) forms and core elements ofsome forms for the GP to approve and sign such as insurance forms, mortgage,benefits agency forms etc.

Data inputting and data extraction via clinical searches

About us

Our practice based in the village of Coxhoe has approximately 7300 patients. We have our own car park and staff kitchen and common room. We also have a long-established practice based in the small market town of Chester le Street, which which has a growing patient population, currently 12,700.

There are 8 GP partners and several Salaried Doctors and Nurse Practitioners. Our organisation employs around 50 people and our Partner-Practice Manager is Denise Minnis. We look forward to welcoming you to the team!

Job responsibilities

CLINICAL DUTIES

Completing simple clinical observations/investigations such as dipstick urine, taking blood pressure, ECG, phlebotomy

Supporting GP with immunisations/wound care

Preparing patients prior to going to see the GP, taking brief history and basic readings

Explaining treatment procedures to patients

ADMIN DUTIES

Arranging appointments, referrals, tests and follow up appointments of patients.

Extracting all information from clinical letters that needs coding and adding to notes

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.

Data inputting and data extraction via clinical searches

Person Specification

Qualifications

• GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge
• Qualified in Phlebotomy
• Qualified to NVQ level 3

Experience

• IT confident . Must have customer/patient care skills and have worked in a customer/patient facing environment. Competence in Microsoft Office packages (Outlook, Word, Excel). Ability to compile and analyse statistical information.
• Experience of working with clinical systems i.e. Systm1 would be desirable. Experience working in primary care Experience of working in a public sector/healthcare environment would be extremely advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.